Privacy Policy
Road Road Runners operates the
1. What amenities do you provide?
Royal Road Runners is one of the biggest private-owned bus service provider and we provide all the contemporary amenities including:
Live bus tracking
Central Television
High quality air conditioning system
Blankets for a cosy journey
Single lady seat provision
Round-the-clock Customer Service
CCTV Cameras for the safety of passengers in some buses
3D Secured payment options
2. What are the benefits of booking tickets through Royal Road Runners website ?
Royal Road Runners gives huge discounts and periodic offers for online bus booking through their website. You can save big on bus tickets at Royal Road Runners .
3. Do I need to signup to use Royal Road Runners website?
No. You can directly search for buses and do the booking.
4. Does booking online cost me more?
NEVER. This is a myth that online bookings cost you more. Infact, it will cost you much lesser than offline bookings.
Ticket Related
1. Can I travel without a printout of the ticket?
Yes, you can just show the M - Ticket and a valid ID Proof to board the bus.
2. What is an MTicket and how does it help?
When a ticket is booked, the passenger gets a confirmation SMS which works as an MTicket and is as authentic as a hard copy of the ticket.
3. I have not received the MTicket. What is the procedure to get it?
Contact customer care at 9846734363 or mail to support@ticketsimply.com. We would be happy to help.
4. I had entered a wrong mobile number while booking the ticket. How can I get the ticket on a different number?
Contact customer care at 9846734363 or mail to support@ticketsimply.com.We would be happy to help.
5. Do you provide a soft copy of the receipt for office claims?
Yes, we do. You just need to drop an e-mail to support@ticketsimply.com and the rest will be taken care of.
6. Why there are different seat rates for the same bus?
Some seats are considered to be premium seats and thus they have higher rates.
7. Why do you collect my mobile number for bookings?
We collect your mobile number as we send M -Ticket to that number
8. I have not received my bus tickets on my Mail Id. What should I do?
Contact customer care at 9846734363 or mail to support@ticketsimply.com. We would be happy to help.
9. What are the mandatory documents we are expected to carry while travelling?
In case of online bookings, you need to have the confirmation message alias M - Ticket and a valid ID Proof. In case of failure you will not be allowed to board the bus.
Booking Related
1. How many days prior does the advance booking open for a bus?
We book tickets maximum 30 days in advance than the journey date.
2. Do you have separate seats for lady passengers?
Yes. Once a seat is booked by a single lady then the adjacent seat is open only to ladies.
3. Are children eligible for half ticket prices?
Any child above the age of 5 years is viable for a full ticket.
4. Does Royal Road Runners provide a phone booking option?
Yes. Please get in touch with the customer care at 9846734363 to do a phone booking.
5. What happens when my schedule/service is cancelled?
In such circumstances we will definitely provide an advance information to the passenger.
6. Is it possible to change the dates of our confirmed tickets?
Yes. You can change the dates by clicking on the Modify/Cancel tab.
7. How does adjusting dates work?
Once you postpone or prepone the ticket you will get a full amount coupon to your mail id. This coupon is valid for 5 hours and can be used to book another ticket. If, by any chance the newly booked ticket price is less than the previous amount then difference in the price will not be refunded. The generated coupon cannot be clubbed with any other coupon.
Discount Related
How to know the current offers?
Visit our website www.royalrrbus.com to know about the current offers.
GPS Tracking Related
1. How Can we track the bus ?
The live bus tracking feature activates 1 hour before the boarding time. You can easily track it through the link sent on your mobile via SMS. Bus tracking is so easy that even your kith and kin can also track the exact location of your bus by using Track Your Bus link. You can also share the link sent to you through SMS. Incase you have any queries please get in touch with our customer care at 9846734363.
2. Do we get any SMS alerts from GPS before the bus departure and Arrival?
Yes. You will get realtime periodic messages about the location and info of any bus delays.
website.
This privacy policy sets out how Road Road Runners uses and protects any information that you give to us when you use this website.
Road Road Runners is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, and then you can be assured that it will only be used in accordance with this privacy statement.
We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from
1. What amenities do you provide?
Royal Road Runners is one of the biggest private-owned bus service provider and we provide all the contemporary amenities including:
Live bus tracking
Central Television
High quality air conditioning system
Blankets for a cosy journey
Single lady seat provision
Round-the-clock Customer Service
CCTV Cameras for the safety of passengers in some buses
3D Secured payment options
2. What are the benefits of booking tickets through Royal Road Runners website ?
Royal Road Runners gives huge discounts and periodic offers for online bus booking through their website. You can save big on bus tickets at Royal Road Runners .
3. Do I need to signup to use Royal Road Runners website?
No. You can directly search for buses and do the booking.
4. Does booking online cost me more?
NEVER. This is a myth that online bookings cost you more. Infact, it will cost you much lesser than offline bookings.
Ticket Related
1. Can I travel without a printout of the ticket?
Yes, you can just show the M - Ticket and a valid ID Proof to board the bus.
2. What is an MTicket and how does it help?
When a ticket is booked, the passenger gets a confirmation SMS which works as an MTicket and is as authentic as a hard copy of the ticket.
3. I have not received the MTicket. What is the procedure to get it?
Contact customer care at 9846734363 or mail to support@ticketsimply.com. We would be happy to help.
4. I had entered a wrong mobile number while booking the ticket. How can I get the ticket on a different number?
Contact customer care at 9846734363 or mail to support@ticketsimply.com.We would be happy to help.
5. Do you provide a soft copy of the receipt for office claims?
Yes, we do. You just need to drop an e-mail to support@ticketsimply.com and the rest will be taken care of.
6. Why there are different seat rates for the same bus?
Some seats are considered to be premium seats and thus they have higher rates.
7. Why do you collect my mobile number for bookings?
We collect your mobile number as we send M -Ticket to that number
8. I have not received my bus tickets on my Mail Id. What should I do?
Contact customer care at 9846734363 or mail to support@ticketsimply.com. We would be happy to help.
9. What are the mandatory documents we are expected to carry while travelling?
In case of online bookings, you need to have the confirmation message alias M - Ticket and a valid ID Proof. In case of failure you will not be allowed to board the bus.
Booking Related
1. How many days prior does the advance booking open for a bus?
We book tickets maximum 30 days in advance than the journey date.
2. Do you have separate seats for lady passengers?
Yes. Once a seat is booked by a single lady then the adjacent seat is open only to ladies.
3. Are children eligible for half ticket prices?
Any child above the age of 5 years is viable for a full ticket.
4. Does Royal Road Runners provide a phone booking option?
Yes. Please get in touch with the customer care at 9846734363 to do a phone booking.
5. What happens when my schedule/service is cancelled?
In such circumstances we will definitely provide an advance information to the passenger.
6. Is it possible to change the dates of our confirmed tickets?
Yes. You can change the dates by clicking on the Modify/Cancel tab.
7. How does adjusting dates work?
Once you postpone or prepone the ticket you will get a full amount coupon to your mail id. This coupon is valid for 5 hours and can be used to book another ticket. If, by any chance the newly booked ticket price is less than the previous amount then difference in the price will not be refunded. The generated coupon cannot be clubbed with any other coupon.
Discount Related
How to know the current offers?
Visit our website www.royalrrbus.com to know about the current offers.
GPS Tracking Related
1. How Can we track the bus ?
The live bus tracking feature activates 1 hour before the boarding time. You can easily track it through the link sent on your mobile via SMS. Bus tracking is so easy that even your kith and kin can also track the exact location of your bus by using Track Your Bus link. You can also share the link sent to you through SMS. Incase you have any queries please get in touch with our customer care at 9846734363.
2. Do we get any SMS alerts from GPS before the bus departure and Arrival?
Yes. You will get realtime periodic messages about the location and info of any bus delays.
Information Collection And Use
We may collect several different types of information for various purposes to provide and improve our Service to you.
Types of Data Collected:
Personal Data
Tracking & Cookies Data
Personal Data
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data").
Personally, identifiable information may include, but is not limited to:
Email Address
First name and last name
Phone Number
Address, State, Province, ZIP/Postal code, City
Cookies and Usage Data
Tracking & Cookies Data
We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.
Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.
Examples of Cookies we use
Session Cookies: We use Session Cookies to operate our Service.
Preference Cookies: We use Preference Cookies to remember your preferences and various settings.
Security Cookies: We use Security Cookies for security purposes.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
What we do with the Data we gather?
Road Road Runners uses the collected data for various purposes:
To provide and maintain the Service
To notify you about changes to our Service
To allow you to participate in interactive features of our service when you choose to do so
To provide customer care and support
To provide analysis or valuable information so that we can improve the service
To monitor the usage of the Service
To detect, prevent and address technical issues
Transfer Of Data
Road Road Runners will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.
Legal Requirements
Road Road Runners may disclose your Personal Data in the good faith belief that such action is necessary to:
To comply with a legal obligation
To protect and defend the rights or property of the Road Road Runners
To prevent or investigate possible wrongdoing in connection with the Service
To protect the personal safety of users of the Service or the public
To protect against legal liability
Security Of Data
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Service Providers
We may employ third party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.
These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Analytics
We may use third-party Service Providers to monitor and analyze the use of our Service.
Google Analytics
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.
You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.
For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page.
Links To Other Sites
Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Changes To This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the "effective date" at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
If you have any questions about this Privacy Policy, please write to us at support@ticketsimply.com